How do I know if my order is processed?
You will receive an order confirmation email when your order has been placed. Once you receive the shipment email, your order has been processed successfully. You can check the status of your order by visiting the Order Tracker page.
If you don’t receive an email within 10-15 minutes, please make sure to check your spam folder and white list our email address.
How do I cancel an order?
Orders are normally shipped within 24 hours of being placed. Hence, any cancelation should be made within 24 hours. For further information, make sure to check Return page.
When will I receive a tracking number?
Once your order is shipped out by our team, you will receive an email with your tracking number information. This usually takes 2-3 business days. For example, if you submit your order on Friday or during the weekend, our warehouse team will have your order shipped by Tuesday or Wednesday (non-holidays).
How long will it take to receive my order?
Once your order is submitted, our warehouse will ship it within 3-4 business days or 6-10 business days, depending on the delivery method you’ve selected. For further details, please check our Shipping/Delivery page.
What is your return policy, and how do I return a product?
Please take time to check our Return page for further details concerning our return policy.
What If My Product is faulty or damaged?
In case your delivered product is faulty or damaged, please reach us at Info@divinebeautyllc.com within 10-14 days of receipt. It’s important to attach a photo of the damage to your email, for a replacement of the product.
What if my order is returned to sender?
Returns due to an error made by the customer, providing incorrect or incomplete address information or an unclaimed package will be subject to a re-ship fee to cover used shipping supplies. Reship fees can be waived at our discretion. Please contact Divine Beauty support for more information.
Can I use Golden Argan Drops for cooking?
There are two main types of Argan Oil: Cosmetic Argan Oil & Culinary Argan oil. Golden Argan Drops belongs to the first type and can be used to moisturize your skin and treat different skin issues.
Where Can I keep My Golden Argan Drops?
Argan Oil should be stored at a cool and dry place away from light to preserve its quality. Still, should you not worry as our Golden Argan Drops is Supplied in UV-Protective Packaging: Dark cobalt blue glass bottle with a glass eye dropper for ease-of-use.
Is Divine Beauty product’s cruelty-free?
Divine Beauty product is 100% cruelty-free. We do not use any animal-derived ingredients or test our ingredients or finished products on animals!